GP availability (by appointment only)

We have collaborated with 9 other local GP surgeries to become the new Black Country Hub.

This hub is able to offer extended hours to patients between 6.30pm- 8.00pm Monday to Friday 8am-12:30 pm on Saturdays and 8am-12:30pm on Sundays.

This service is offered to ALL patients registered at the 10 practices and NOT just our patients at Glebefields Surgery.

Patients will be able to book one of these appointments via telephone or at reception, the appointments will be both pre-bookable and on the day with a GP / Nurse or HCA.

GPs, Nurses, HCAs and Reception staff based there come from the other 10 practices to work at Portway Family Practice, so don't be surprised if you see our staff members on the day when go to Portway Family Practice for your appointment.

Please be aware that during the hours of 6.30pm - 8.00pm staff will not deal with: repeat prescriptions queries, test results, sick notes and private requests. You will need to contact our surgery number on 0121 530 8040 during normal hours regarding them.

If you have any questions please do not hesitate to ask a member of staff who will be happy to help.

I would like to take this opportunity to thank all of our patients for their continued support.

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

After 18:30 and over the weekends please ring the NHS 111 service. 

For more information about this service click here

Walk-In Centres

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency. 

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.